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Shipping policy

Shipping and Delivery Information for DTF Printers Canada

At DTF Printers Canada, our commitment to your satisfaction extends to ensuring a seamless and reliable shipping and delivery process for all our valued customers. Here's an in-depth overview of our processing and delivery procedures, providing clarity on what you can expect when placing an order with us.

Processing & Delivery Time

The processing time for your order is estimated to be within 72 hours. It's crucial to note that at DTF Printers Canada, we process and dispatch orders before 12 pm EST/EDT. Orders placed after this cutoff time will be shipped on the subsequent business day.

*Please be mindful that orders made during weekends, holidays, and special promotional sales may extend the processing and shipping duration. Our responsive customer service team will promptly contact you if your order surpasses our standard processing times, and additional shipping charges may be required. While returns from these specific periods are not accepted, if you encounter any issues, please reach out to us at 647-557-9776 or via email. We are committed to assisting and resolving any concerns you may have.

Estimated Delivery Time

On average, your order will be shipped the next business day, with an estimated delivery time ranging from 1 to 7 business days. We work diligently to ensure prompt and efficient delivery of your order.

International Shipping

For customers interested in international shipping, kindly contact us directly. We are delighted to explore international shipping options and provide the necessary information to facilitate your purchase.

Shipping Notes

Some products on our website are labeled as "pick-up only" and are not available for shipping. However, special delivery arrangements can be made in specific cases by contacting our customer support team. Please be aware that hand sanitizers and dispensers are non-refundable under any circumstances.

*Note: This offer may be discontinued at any time, but all confirmed orders placed before such discontinuation will be honored with the shipping rate applied at the time of order, regardless of the shipping date.

In certain instances, we may opt to split an order into multiple shipments to ensure efficient delivery. Once a package leaves our facility, it becomes the responsibility of the carrier, who is accountable for any unforeseen delays or damages during transit. We kindly ask for your patience, allowing 15 business days for delivery before considering it as a lost package, following Canada Post's guidelines.

Please be aware that shipping costs are non-refundable. We do not assume responsibility for parcels returned due to typing errors unless the order was placed by one of our agents. In the event of an order mistake, an additional shipping charge will be applied to reship your items.

Shipping Transparency and Efficiency

At DTF Printers Canada, we prioritize transparency and efficiency in our shipping and delivery services, aiming to ensure your satisfaction. Should you have any questions or concerns about your order, our dedicated customer support team is here to assist you. Your convenience and peace of mind are our top priorities.